Service here has always been good, even despite the constant pressure our medical system is across the country. Referral of services from their doctor/nursing staff has always been fantastic, and their direct care has been great also, never had a problem here.
Appalling customer service.
Never had a problem and been with them for 10+ years.
Receptionist asked me what medication I was on whilst other patients were stood all around me, as if it had anything to do with her.
Rude receptionist, can't make an appointment in advance through reception and can only get the doctor to call on the day who will then arrange an appointment with you. The issue with this is I work on am environment where we can't answer mobile phones and usually I will finish shift or get to break and find voicemail from Dr, call back and can't get through so it takes ages to simply get an appointment. Whilst the doctors are good they are let down by rude reception and system that surely gives them more work load as they have to call each patient before making an appointment? Reception ask what the issue is so why can't they make an appointment likes many other practices? In many places where you can now book online it seems this practice is stuck in the dark ages and with bad luck you will often get the ride receptionist who really needs to move on to a role where she does not have to deal with people.
Fusehill Medical Practice is a UK Doctor based in Carlisle, North West England. Fusehill Medical Practice is located at Fusehill Medical Centre, Carlisle CA1 2HE, UK.
Please contact with Fusehill Medical Practice using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Fusehill Medical Practice opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Doctor in Carlisle
You Might Also Consider